Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We ship via Land, Air, Sea depending on client's location. We have more than 4 courier partners: Aramex, Nasex Express Courier LLC, Elite Airborne, Fly Express Courier Services, Falcon Express LLC, Al Dasser Transport LLC.

How Long Will it Take To Get My Package?

We pride ourselves on customer service excellence and astute punctuality when it comes to delivery. All orders received same day are processed same day or next. We deliver within 1~2 days in all emirates in the UAE and 2-4 days to the Sultanate of Oman

How Do I Track My Order?

Once you place your order, you will receive a confirmation message to your email. Your order is poised to be dispatched for delivery within 3-4 hours. Once your order is dispatched, you will get a dispatch slip containing your tracking number and how to track your order.

Do I Need An Account To Place Order?

You don't need to have an account with us to place your order. Creating account with us however affords you the opportunity to see your order history as well as stand a chance of winning amazing prizes. You also get to be the first to see our new stocks and amazing discounts.

FAQ Second Version

We ship via Land, Air, Sea depending on client's location. We have more than 4 courier partners: Aramex, Nasex Express Courier LLC, Fly Express Courier Services, Elite Airborne, Falcon Express LLC, Al Dasser Transport LLC.
We pride ourselves on customer service excellence and astute punctuality when it comes to delivery. All orders received same day are processed same day or next. We deliver within 1~2 days in all emirates in the UAE and 2-3 days to the Sultanate of Oman.
Once you place your order, you will receive a confirmation message to your email. Your order is poised to be dispatched for delivery within 3-4 hours. Once your order is dispatched, you will get a dispatch slip containing your tracking number and how to track your order. If you are provided with tracking number, go to our tracking page to track your order. Is that easy NB: Tracking Number(s) are only provided if delivery takes at least 8 days.
On the product page, click on "Buy it Now", fill your delivery address and billing address, choose COD for "Cash on Delivery" or choose Debit/Credit Card to pay online with your card. Just seat back and wait for your order to arrive.
Got questions? (+971) 4338 8568, 56 522 5096
You don't need to have an account with us to place your order. Creating account with us however affords you the opportunity to see your order history as well as stand a chance of winning amazing prizes. You also get to be the first to see our new stocks and amazing discounts.