You have 6 days hassle free return from the date of purchase and also the below terms and condition apply.
- If 6 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange the units.
- Those faulty units will be considered as a service after sales terms and we will generate a service warranty tag for the same units.
- Replacement or exchange will only be applicable by the vendor policy.
- Shipping charges of 50.00AED is applicable on any return units per shipment.
- If the customer paid via the payment gateway (online) a charges of 2.5% on the total order is applicable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We pride ourselves on customer service excellence and astute punctuality when it comes to delivery. All orders received same day are processed same day or next. We deliver within 1~2 days in all emirates in the UAE and 2-4 days to the Sultanate of Oman.
We provide free shipping:
UAE – Free delivery for orders above 1000.00AED.
For orders below 1000.00AED, 25.00AED shipping fee is applicable.
Oman - 100.00 AED delivery charges applies.
Once the order is dispatched, the customer will get a notification and tracking number from one of our logistics partner companies:
Fly Express Courier
Reem Logistics LLC
Falcon Express LLC
Al Dasser Transport LLC
Nasex Logistic Courier