1. Shipping Timeframe:
    Orders will be processed and shipped within 1 to 3 business days, depending on the delivery location within the UAE.
    We strive to dispatch orders promptly, and delivery times may vary slightly due to external factors such as public holidays or unexpected delays by our courier partners.
  2. Delivery Charges:
    Free Delivery: Delivery is free for all orders totaling 1,000 AED or more.
    Delivery Charges for Orders Below 1,000 AED: For orders under 1,000 AED, a delivery fee will be applied based on the shipping address and service selected during checkout. The exact delivery fee will be displayed before completing your purchase.
  3. Delivery Locations:
    We currently offer delivery within the United Arab Emirates.
    Delivery to remote or difficult-to-access areas may take longer than the estimated timeframe and may incur additional charges.
  4. Order Processing:
    Orders are processed on business days (Sunday to Thursday) except for public holidays.
    Orders placed after business hours, on Fridays, or during public holidays will be processed on the next business day.
  5. Shipping Confirmation:
    Once your order has been shipped, you will receive an email confirmation with tracking information. This will allow you to monitor your shipment and estimate the delivery date.
  6. Delivery Attempts:
    Our courier partners will attempt to deliver your order to the provided address. In case of failed delivery attempts due to incorrect address details or the unavailability of the recipient, our customer service team will contact you to arrange a re-delivery or pickup.
  7. Changes to Delivery Address:
    If you need to change your delivery address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been dispatched.
  8. Damaged or Missing Items:
    If you receive damaged goods or your order is incomplete, please notify us within 24 hours of receipt. We will arrange for a replacement or issue a refund as per our return policy.
  9. Contact Information:
    For any shipping-related inquiries or assistance, please contact our customer support team at +971 502895130, or email us at [email protected]. Our team is available to help you with any questions or concerns you may have regarding your shipment.

By placing an order with TECH-OFFER.COM, you agree to our shipping policies and procedures as outlined above. We are committed to providing a smooth and reliable delivery experience for all our customers.